Buying on Muqafrik

What is our value to you?

Our products are made with the finest sustainable materials to help create the luxury you are looking for in your home.

Each is carefully made with quality materials with seams well fitted. Our products can be used in homes, hotels, restaurants and offices; decorate your home with Muqafrik home wares to add a perfect touch of class.

 

Coming Soon on our page will be health related products like smoothie bottles, drinking water cups and exciting products you can use in your home.

Can I customize my ordered products?

You will get our products exactly like the way you see it in our images and product descriptions. Our model does not allow us to customize most products on our site.

 

However, if you want to customize a product, send us an email at muqafrik19@gmail.com and also note that, preparing a customized order, will not follow the same shipping and cost schedule. We will send you an email notifying you of the time your order will be prepared and shipped.

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What products are available for me to buy?

We stock Decorative Throw Pillows, Wooden wares, Organic clay ways, aprons etc. We are currently working on stocking our shop with new and modern home wares like health related products for the home. Kindly check availability of products on our shop.

What type of materials are used to produce your products?

Whether we make the material or source it from producers, we make sure the highest level of quality is achieved in making the products, our primary products are made using sustainable and organic materials to create the perfect luxury for your home.

Payment

What Payment Methods Are Accepted?

Visa, Mastercard, Credit Card and Mobile Money (MTN, Vodafone, AirtelTigo).

Kindly arrange with us if you have any other option for payment.

Is Buying On-Line Safe?

Buying is very safe online as we use premium security to protect our buyers.

Shipping & Returns

How do I place an Order?

Buying a product can be made directly on the shop online. You can however send an email to muqafrik19@gmail.com if you have any enquiries or sign up to our newsletter or follow us on our social media to find out more.

Our products are online on all our social media handles. Kindly follow us on @muqafrik to see how we are making new options available to order your products.

Do I need an account to place an order?

No, you do not need an account to buy on Muqafrik.

Do I need an account to place an order?

Yes, you need an account to buy a product. We desire to have close relationship with our buyers.

What shipping methods are available?

  • Local deliveries in Ghana is available (Next day)
  • International Shipping for 7-7 working days (Express)
  • International Shipping for 7-21 working days (Normal)

Do you ship internationally?

Yes.

Handmade Produtcs sometimes may delay.

We normally ship orders between 3-5 business days. However, please note that some of our products are handmade and can take a certain number of days to be processed based on the quantity ordered. We will always send you an email telling you when the product will be shipped.

If you do not get any email from us, know that we will be processing within 3-5 business days. In case of any inquiries, send a mail at muqafrik19@gmail.com.

Delivery in Ghana.

We have a flat rate of 20 cedis ($5) for all products, there are days we run promotions for free delivery, please stay in touch with us by signing to our email updates here or follow us on social media.

Promos: Discounts and Free Shipping.

Promos likes free shipping and discounts will be announced on our online channels (email and social media). Please sign up to be part of updates announced by us.

What are the shipping rates.

We use rates given us by our shipping partners, DHL.  Please join our mailing list to hear of more options announced later.